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Property Inspections and COVID-19

In efforts to minimise risk to the Surveyor, property occupants and the wider public the vendor will be asked a series of questions with regard to the current situation in line with HM Government Guidance. In some circumstances the vendors contact is initially through their estate agent, as such this can slow down the booking process a little. Please bear with us.

The occupants will be asked a series of questions to assess the level of risk; questions such as:

  • Are any of the occupants shielding or in self isolation?
  • Are any of the occupants clinically vulnerable?
  • Have any of the occupants displayed any symptoms of Covid-19 in the last 14 days?
  • Have any of the occupants been in contact with someone who has displayed symptoms?
  • Are the occupants happy to vacate the premises whilst the internal inspection is undertaken? Or stay in one room to maintain a 2m distance at all times?
  • Occupants will be asked to open all doors.

In addition, the Surveyor will wear personal protective equipment (PPE) such as a facemask and disposable gloves where the Surveyor deems this appropriate.

If during the initial risk check it is determined that a property is not suitable for inspection, we will advise.

No inspection will be undertaken in a household which is isolating because one or more family members has symptoms or where an individual has been advised to shield.

Further to the initial checks, on commencement of the inspection the Surveyor will ask a similar set of questions on the day or the day before. This is necessary as inspections can sometimes be booked a week or more in advance and circumstances of the occupants may have changed from the initial risk assessment.  If it transpires that a previously booked inspection cannot progress, we will contact the relevant parties to advise and re-arrange the inspection after a 14 day period has lapsed and only if it is safe to do so.

Thank you for your cooperation and understanding during these unprecedented times.